Privacy Policy — Moktob Academy
🔒 Legal Policy

Privacy Policy

We take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.

📅 Last updated: May 2025 🌍 Moktob Academy — moktobacademy.com
1
Who we are

Moktob Academy is an online Islamic education platform founded by Muhsin Ahmad Mahdi. We offer Quran, Tajweed, Hifz and Islamic studies courses to students worldwide through live online classes.

Our website is located at moktobacademy.com and our primary contact is info@moktobacademy.com.

When we say "Moktob Academy", "we", "us" or "our" in this policy, we are referring to Moktob Academy and its founder Muhsin Ahmad Mahdi.

2
What information we collect

We only collect information that is necessary to provide our services. The types of information we may collect include:

Type of information Examples Why we collect it
Personal identity Full name, age To register and identify students
Contact information WhatsApp number, email address To communicate about classes
Location Country, city To arrange class timings
Course preferences Course interest, teacher preference To match the right teacher
Payment information Transaction records To process and confirm payments
Communication records WhatsApp messages, emails To provide support and follow up
3
How we collect information

We collect information in the following ways:

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Enrolment forms — when you fill in our website enrolment or contact form
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WhatsApp messages — when you contact us directly via WhatsApp
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Email — when you send us an email enquiry
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Social media — when you message us on Facebook, TikTok or YouTube
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Website cookies — automatically when you visit our website (see section 9)
4
How we use your information

We use the information we collect only for legitimate educational and operational purposes:

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To register you as a student and set up your classes
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To match you with the most suitable teacher
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To send class reminders, schedule confirmations and updates
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To process payments and issue receipts
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To respond to your enquiries and provide support
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To improve our courses and services based on feedback
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To send occasional updates about new courses or offers — only with your consent

✅ We will never use your personal information for purposes unrelated to your education or our services.

5
Who we share your information with

We treat your personal information with the utmost respect. We do not sell, rent or trade your personal data to any third party.

We may share limited information only in the following circumstances:

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Your assigned teacher — your name and class schedule will be shared with your teacher so they can prepare for your lessons
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Payment processors — if you pay online, your payment details are handled securely by the payment provider and not stored by us
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Legal requirements — if required by law or to protect the safety of our students

Your phone number, email and personal details will never be shared with advertisers, marketing companies or any unrelated third parties.

6
How we store and protect your information

We take reasonable steps to keep your personal information safe and secure:

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Student records are stored securely and only accessible to authorised team members
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Our website uses HTTPS encryption to protect data in transit
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We retain your data only for as long as necessary to provide our services
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If you leave Moktob Academy, you may request deletion of your personal data at any time

While we take all reasonable precautions, no method of electronic storage or transmission over the internet is 100% secure. We encourage you to keep your login details and personal information private.

7
Your rights

You have the following rights regarding your personal information:

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Right to access — you can request a copy of the personal data we hold about you
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Right to correction — you can ask us to correct any inaccurate information
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Right to deletion — you can request that we delete your personal data
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Right to object — you can object to how we use your data at any time
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Right to withdraw consent — if you have given consent for marketing communications, you can withdraw it at any time

To exercise any of these rights, please contact us via WhatsApp or email. We will respond within 5 business days.

📱 Contact us about your data rights →
8
Children's privacy

Moktob Academy offers courses for children from the age of 5. We take the privacy of children very seriously and handle their information with extra care.

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Children under 18 must be enrolled by a parent or legal guardian
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All communication regarding a child's enrolment is conducted with the parent or guardian
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We do not collect any personal information directly from children
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Parents may request access to, correction of, or deletion of their child's data at any time

â„šī¸ If you believe your child has provided us with personal information without your consent, please contact us immediately and we will delete it promptly.

9
Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

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Essential cookies — required for the website to function correctly
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Analytics cookies — help us understand how visitors use our website so we can improve it (Google Analytics)
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Preference cookies — remember your settings and preferences

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

10
Third party links

Our website and communications may contain links to third-party platforms including Facebook, TikTok, YouTube, WhatsApp and Zoom. These platforms have their own privacy policies which we encourage you to review.

Moktob Academy is not responsible for the privacy practices of third-party websites or services. Clicking on a link to an external site means you are leaving our platform and entering theirs.

11
Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we make significant changes, we will:

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Update the "Last updated" date at the top of this page
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Notify enrolled students via WhatsApp or email where appropriate

We encourage you to review this policy periodically. Continued use of Moktob Academy after any changes constitutes your acceptance of the updated policy.

12
Contact us about privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us at any time. We are committed to responding promptly and resolving any concerns fairly.

✅ We are committed to handling your personal information with honesty, respect and in accordance with Islamic principles of trust and confidentiality (Amanah).

📱 WhatsApp: +880 1750 262412 → 📧 Email: info@moktobacademy.com → 🌍 Contact page: moktobacademy.com/contact →

Your data is safe with us

We handle your information with trust, care and Islamic principles of Amanah. Start your Quran journey with confidence.

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+880 1750 262412 — Response within 24 hours
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